Terms & Condition

Effective Date: 29 March 2026
Last Updated: 29 March 2026

These Terms and Conditions govern your use of the Bright Loom Education website and services. By accessing or using our platform you agree to be legally bound by these terms. If you do not agree you must not use our services.

About Our Services

Bright Loom Education provides one to one online tutoring services for students across IB IGCSE American CBSE and other international curricula.

Services include free trial classes paid tutoring sessions academic guidance and support.

User Eligibility

  • Users must be at least 18 years old or use the platform under parental or legal guardian supervision
  • Parents or guardians are responsible for providing accurate student information
  • By using the platform you confirm that all details submitted are true complete and up to date

Account and Information Accuracy

When booking a free trial or enrolling in services you agree to:

  • Provide accurate personal and academic details
  • Keep your information updated
  • Not provide false misleading or incomplete data

We reserve the right to suspend or terminate services if incorrect or fraudulent information is detected.

Free Trial Policy

  • A free trial class is offered as an introductory session
  • Trial availability may be limited based on tutor scheduling
  • One trial per student per subject unless otherwise approved
  • Bright Loom Education reserves the right to modify or withdraw trial offers at any time

Free trial classes do not create any obligation for continued paid services.

Paid Services and Payments

  • Paid tutoring sessions are offered after the trial class
  • Fees will be communicated clearly before enrollment
  • Payment must be made in advance unless otherwise agreed
  • Failure to complete payment may result in suspension of services

We use third party payment providers to process transactions securely.

Scheduling and Class Policy

  • Classes are scheduled based on mutual availability
  • Students and parents must ensure timely attendance
  • Rescheduling requests must be made within a reasonable time

Repeated absence or last minute cancellations may result in loss of sessions.

Cancellation and Refund Policy

All cancellations and refunds are governed by our official policy available at:
https://brightloomeducation.com/cancellation-refund-policy/

By enrolling in paid services you agree to the terms outlined in that policy.

User Conduct

Users agree not to:

  • Misuse the platform or disrupt tutoring sessions
  • Engage in abusive inappropriate or unlawful behavior
  • Record distribute or share session content without permission

Violation of these rules may lead to immediate termination of services without refund.

Intellectual Property

All content including teaching materials videos documents and branding are the intellectual property of Bright Loom Education.

Users are not permitted to copy reproduce distribute or commercially use any content without written permission.

Limitation of Liability

Bright Loom Education provides educational support services but does not guarantee:

  • Specific grades or exam results
  • Admission outcomes
  • Academic performance beyond reasonable effort

We are not liable for any indirect incidental or consequential damages arising from use of our services.

Service Availability

We aim to provide uninterrupted services but do not guarantee that the platform will always be available error free or uninterrupted.

We are not responsible for disruptions caused by:

  • Internet issues
  • Technical failures
  • Third party service interruptions

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy available at:
https://brightloomeducation.com/privacy-policy/

By using our platform you consent to data collection and usage as described.

Third Party Links

Our website may include links to external pages such as:

We are not responsible for third party content or practices.

Termination of Services

We reserve the right to suspend or terminate access to our services without prior notice if:

  • Terms are violated
  • Misuse or fraudulent activity is detected
  • Payment obligations are not fulfilled

Changes to Terms

We may update these Terms and Conditions at any time.

Updated versions will be posted on this page. Continued use of the platform indicates acceptance of revised terms.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in Lucknow Uttar Pradesh India.

Contact Information

Bright Loom Education
A 23 Awadhpuram Dasauli Behta Kursi Rd near Awadh Hospital Lucknow Uttar Pradesh 226026 India

Email: info@brightloomeducation.com
Phone: +91 8546006777

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